Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. As it has been around since 1940, but was first described in 1990, it is on the older side of the mapping styles available, but it is one that has remained constant for some time. Use the suppliers to layout your swim lanes; Add the. Swimlane diagrams focus on resolving inefficiencies, collaborating with anyone involved in a process, and identifying responsibilities between employees and departments. The slides contain 16:9 and 4:3 formats. Nine parties, including the patient, were involved in the process. It’s easiest to map things out on your swimlane flowchart if you start at the beginning, as then you can move through the rest of the process in order. The maps arranged on a table where the columns or rows display the actors responsible for the steps. A process map is a visual representation that shows a project's steps or tasks. You can use this method to explore inefficiencies in a process and make improvements. Do the same for the rows if you make a vertical swimlane diagram. Presentation Overview Process Assessment Assessment Criteria Business Process Mapping Process Assessment Research environment Interview stakeholders Collect documents Review data sources Verify information systems. Don't just draw your process map; analyze it with math that Visio can't do. Process steps that are performed by one person are drawn in that person’s lane. As mentioned above, the swim lane flowchart can be used to set forth the process of accepting student applications. How to manually make a swimlane diagram in Microsoft Word. However flowcharts have just more than the process names, their flow and type of action embedded. ”. Source:EdrawMax Online. The Freshwater Atlas lets you link environmental information to B. Each ‘swim lane’ represents a different role or department, clearly showing responsibilities and interactions. Identify the different stakeholders or departments involved in the process and create a. Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Process mapping provides a powerful tool for displaying the steps, inputs and outputs, and other related details of a process by providing an “as-is” and step-by-step picture of the process. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Once the process map is finalized, the draft should be con-verted into an electronic document. Create swimlanes. Use Swimlane Flowchart PowerPoint Template Presentation. Learn how to reference charts and graphs in your documents here. Prepare a Business Process Map (Swim Lane) to document the following Payroll Processing System: As the internal auditor for No-Wear Products, you have been asked to document the company’s payroll processing system. Define the process flow, its inputs, and its outputs. svg" Wikimedia. Swimlanes (also written as “swim lanes”) represent a valuable element in process flow diagrams (PFDs), as well as in what’s called the Business Process Model and Notation. 7) Which tool should be used to track the movement of a customer's complaint from one department to the next until it is resolved? A) process map B) swim lane map C) entity map D) data flow map. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Swim lane: A swim lane process map is used to map work across different disciplines or departments. Draw an arrow from one shape to another and move the connecting points until they turn green. Add swimlane containers. Corporate Swimlane Diagrams Template. Tasks, documents, data, and other items may be included. Unlike normal flowchart diagrams, swimlane diagram can show both the roles of the participants and their names. Swimlane Diagram Template - 6 Swimlanes. Open this template to view a detailed example of a flowchart with swimlanes that you can customize to your use case. Only now, four cross functional swim lanes have been used to identify who is responsible for each element, decision or data. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Its Use. A productivity measure incorporating all of these inputs is a multifactor measure. It visualizes the process flow for meeting a new client. WorkflowWhile making the swim lane process map, we should always consider, we have a map by which any new aspirant can easily understand the process without asking anyone. MS Visio (Microsoft Corporation,Redmond,Washington) isone ofthemost pop-ular programs for professional process mapping, and it is highly recommended for those complex maps with swim lanes. Pre-Press Process Flow Swimlane. Note: If you drop a new swimlane onto a process. Process 1: this signifies any process, action, or operation. The diagram includes different sections (similar to swim lanes in a pool), with each section representing a department, role, or stakeholder. Essentially a cross-functional flowchart, a swim lane. 5/5. Identify the suppliers of each of the inputs. For this, double-click on it from the template gallery. 21 shows the swim lane process map for a patient under going a lumpectomy (the surgical removal of a small tumor from the breast). Users can present the workflows, project & business plans, processes, and similar concepts with this 100% editable free Swimlane template for PowerPoint. Start with a swimlane flowchart template, select from an extensive library of symbols, and quickly build your diagram with ease. Swim lane diagrams are a type of flowchart that organizes process steps into distinct lanes, making it easier to understand who is responsible for each task. In the Board Settings menu, click on the "Swimlanes" option. Smart shapes and connectors, plus create, easy preset styling options and more. Pareto chart. Editable Swimlanes In PowerPoint Presentation. The actors may be persons, departments or organizations. This will be the main part of your swimlane. Now, map the start of the process by writing down the first step or task that puts it into motion. Outline the tasks which must be completed together. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. 1. Using swim lane process maps for managing a project helps to provide a greater understanding of all the moving pieces on a project. You can export it in multiple formats like JPEG, PNG and SVG and easily add it to Word documents, Powerpoint (PPT) presentations, Excel or any other documents. Swim Lane Map – A diagram illustrating an incident or operation and a process's subprocesses, hand-offs, and accountable pieces. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. How to manually make a swimlane diagram in Microsoft Word. Process flow diagrams document or improve a. This is a five stage process. Swimmers will be. Define swimlanes. 4- Raghad Alshowyair 437004334. Swim Lane Process Map for a Medical Procedure Figure 4. Especially as we head into the digital age, more and more. Colors: dark. When creating a business process map, it’s important to remember that perfect is the enemy of good. "Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business. Swim-lane flowcharts have been around longer than all of us under many names including swimlane diagram, functional band, multi-column chart, process flowchart, business process management chart, visual process mapping, and process workflow mapping. Type 1 Process Map: SIPOC MapStep 1: Decide Between a Normal Process Map v/s Swim Lanes. Just like the lanes in a swimming pool, the swimlane diagram places the steps of a process into vertical or horizontal lanes to communicate the responsibilities of the team at each stage. How detailed you need to get depends on the process at hand. Swim Lane process maps, or Swim Lane diagrams, are used when you need to show who does what in a process. A swim lane or flow represents the activities that have to be carried out by a. This is a swim lane process map flow chart with five phases ppt powerpoint presentation layouts example. Example 4: Date Engineering BPMN. 100% customizable slides and easy to download. This slide is designed with a creative design with a text area. Tasks, documents, data, and other items may be included. Swim lane process mapping diagram. The entity can then work towards ensuring its processes are effective (the right process is followed the first time), and efficient (continually improved to ensure processes use the smallest amount of resources). SIPOC is an acronym that helps stakeholders identify the key elements of a process. First, open a new Word document. Cross functional flow chart process mapping template for Makigami analysis of a swim lane diagram. The swim lane process map example "Payroll process" was drawn using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park. Download this swimlane flowchart template along with more Excel templates for value stream mapping, and many diverse flow charts for continuous. Swimlane diagram software. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Create. A swim lane map has three elements: time, people (or job functions), and tasks/processes. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. The name “Swim Lane Diagram” comes from a pool with different swim lanes. Swim lane process mapping diagram. I often use a "swim-lane" version of Process Mapping. ÷H¼Cä-jÜ0 jÊ †Õ `’ÛÖàØ–ívèÛs“´(E) R+ÙDrìsîgÅ>±ºxÍD°c¹’1‰Â! @&*år “LJëÁ) ¬c2eBIˆÉ ,¹ ïï – l€jic2sNŸSj“ d̆JƒÄž‰2 sØ4SªYò¦@ ‡Ãcš(é@º Ë=Èxt 6 . Un diagramme swimlane est un organigramme qui indique le rôle de chaque intervenant dans un processus. In this method, we progressively add detail starting from the steps of the customer. Step 2 – Map the current state with a Top Down or Swim Lane chart. A measure of process performance; the ratio of outputs to inputs. Process lab mapping is a visual representation of a laboratory process. Swimlanes are shapes that you can drag onto your drawing and place in any order in your flowchart. Step #5: Map the process steps. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Here in this diagram, three participants (the client, online shop, and courier company) interact with each other to place an online order. Again, in container ‘. Step 3 – Determine the product/process family to VSM. This cross-functional flowchart sample represents the payroll process mapping. 4. Visio is often listed as the go-to application for flowchart design, thanks to the wide variety of diagrams it can produce. Nine parties, including the patient, were involved in the process. A Swimlane Map is a process map that separates process into lanes that represent different functions, departments or individuals. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Swim lane flowchart. An experienced user spent 15 minutes creating this sample. Select and delete the default text boxes on the slide that opens. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Single-factor productivity ratio:Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Swim lane process mapping 6. To learn how to use the Swimlane Map and how… Here are the steps you need to follow to make a basic swimlane diagram in Microsoft Visio: Open Visio and select the type of process flowchart you want to create. 4- Raghad Alshowyair 437004334. Identify the inputs of the process. The swim lane process map should have a minimum of four swim lanes and a minimum of twenty-five operations and decision points. Connect this shape to ‘ ’ and ‘. H o w t o b u i l d a s w i. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. What is a Swimlane Diagram? Learn More Why Swimlane Diagrams Are Useful Learn More How to Create a Swimlane Flowchart Learn More Swimlane Diagram Templates. Creating a process map involves drawing a shape, commonly a circle or square, and connecting it to other shapes using arrows or dotted lines. Create. The process map is then drawn so that each unit’s steps in the process occupy a single. The maps arranged on a table where the columns or rows display the actors responsible for the steps. 2. What is a Swim Lane Process Map and Why We Should Use Them ? 4. Departments (also called swim lanes) divide the steps horizontally. ConceptDraw PRO diagramming and vector drawing software extended with Business Process Mapping Solution from the Business Processes Area of ConceptDraw Solution Park is ideal for drawing Business Process Maps and Swim. When team members can visualize their role within a business process, you are less likely to. Map the process steps at the bottom of your map, from left to right. Size: 1280 x 720px. This is easy to do, since our Swimlane templates are easy to edit. Example 2: Business Process Swim Lane Flowchart — Approvals. About this template. Doesn't define customers/suppliers. On a blank PowerPoint slide, navigate to the insert tab and click “Shapes. Process mapping consists of a collection of tools and methods used to understand an organization and its processes. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. In the Categories list, click Flowchart. . With all client-dependent operations, we put the customer section in the first lane. Easy to change the colors quickly. Study with Quizlet and memorize flashcards containing terms like In a swim lane process map, a decision is represented by which symbol?, Business process reengineering (BPR ) is designed to change an existing process in an incremental fashion. The process map swimlane diagram enables you to delineate all the stages of a project, roles, responsibilities, and interdependencies of a given person or group involved. When creating a swimlane diagram, decide how many swimlanes mean by the number of department sections of fragmentation you need in your swim lane diagram software. A cross-functional flowchart, also known as swimlane flowchart is a type of flowchart that helps describe business process. After all, the only person who experiences the whole journey is the patient. e. Step 3: Start Showing the Process using PowerPoint Shapes. Process Flow Mapping using “Swim Lanes”. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. The ´product´ that is produced can be virtual, the process time. It is possible to visualize the process steps over a timeline. On you next project, try using swim. Group of answer choices Swim lane process map. Burch, MBA Managed Care Advisors, Inc. It is one of the most powerful ways for multi-disciplinary teams to understand the real problems from the patient’s perspective, and to identify opportunities for improvement. The swim lane process map divides the process map into different departments or teams. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Processes and decisions are visually grouped in these lanes, the arrows between them can be used to represent how information or. Which of the following statements about symbols used for process mapping is FALSE? an oval denotes the "start" or "end" of a process and defines the process boundaries. Scatter plot. Swim lane process mapping 6 Framing (Defining) the Process •Boundaries (framing the process) –Major steps in the process from the trigger event to the end result (what is in. Step #2 – Developing the S&I (Suppliers and Inputs) of the SIPOC. Step 3: Document the process. Creating a Swim Lane Process Map is a systematic and insightful approach to visualizing and improving business processes. The maps arranged on a table where the columns or rows display the actors responsible for the steps. Step 3: Add your data. Swim lane diagrams take the basic workflow diagram a step further. We recommend changing the page orientation to Landscape mode so you have more room to work with. The following diagram elaborates on “1. Processes cross functional boundaries and borders, and swim lanes helps you see that movement. A process flow diagram helps detail the relationships between the components of a project or industry. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment,. The difference between a normal flow chart and the swim lane diagram, is that the latter shows exactly who needs to do what in a process. Example 1: Swim Lane Process Map Let's take an example of the online shopping process to understand the Swimlane process map. Step #1 – Developing the O,C & R (Output, Customer and Requirements) of the SIPOC. 3. Step 1: Add Swimlane to a Diagram. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. The maps arranged on a table where the columns or rows display the actors responsible for the steps. Swim lane process maps are used for information flows (and to a lesser degree also material flows) that involve different separate entities that are not necessarily working in a linear sequence. The process map is called a “swimlane”. Featuring templates for networking, floor plans, data processes and much more, this Microsoft application is part of the Office 365 package. System Order Swim Lane Flowchart Initiation Design Production Ppt PowerPoint Presentation Slides Graphic Tips. 3- Ashwaq Alshamari 437004457. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. Identify the outputs. These are the steps for developing a VSM: Step 1 – Create a SIPOC chart. Plus, it also lets users know how different departments interact with each other. outputs/inputs. Swim lanes are visual elements (parallel lines) which divide the diagram into the lanes for visually distribution the processes, sub-processes of a business process, decisions at these lanes and widely used at Flowcharts, Flow Diagrams and Maps, Process Flow Diagrams and Process Models, Cross-Functional Flowcharts. Use this important process mapping tool to. Template: Swim Lane Process Map (Excel) Step 3: IMPROVE. The Best Free Swimlane Diagram software - Easy-to-Use, Powerful and Web-Based. 1. (UML) process map (Source: Lucidchart) Summary. Channel flowchart. Analytical Hierarchy Process PPT Template and Google Slides. A process map is a planning and management tool that visually describes the flow of work. The Office Timeline add-in for PowerPoint will help you edit it with just a few clicks. 7. , all the process steps within a swim lane are owned and performed by that particular role or department). 1. , Mapping creates a common understanding of process activities, their results, and who performs the steps. a diamond. These are referred to as swim lanes and may also be used to represent different roles in a process or a key piece of software. Swim-Lane Process Map. mapping the accrued value of the unit in the process. Phase maps that are most widely used include: SIPOC Map – A diagram that shows sources, inputs, procedures, outputs, and clients for the product that you are dealing with. This example shows a Process Flowchart that can be used for the explanation the process, analysis, re-engineering, presentation or documentation needs. This online template has included readymade boxes on all the vital steps of a swim lane process map such as detail forwarding, payment authorization, CC detail verification, interpretation of relevant response etc. swim lane map c. •Consider use of process mapping as a tool to support partnership and engagement. Workflow charts show the typical process for a company’s revenue-generating activity. Office processes, and project processes in particular, are different. Excel Process Map for Basic Flowchart Template 9. Bully Free Lane. Study with Quizlet and memorize flashcards containing terms like A support process performs necessary, value-added activities of an organization, Ted's uses customer comment cards to discover sources of customer dissatisfaction and then develops training programs for their servers and kitchen help to try to eliminate those sources of. Learn the steps for creating a Swim Lane Map, as well as some important points for preparation. Draw even the most complex of processes and add swimlanes with minimal effort and time. map places e vents and actions in "lanes" to delineate a person/group responsible, or a specific subprocess. Examples. Professionally designed swim lanes in visually appealing slides. Using a swim lane diagram to map out business functions make the processes involved much more straightforward. A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; however, a swim lane map places events and actions in "lanes" to delineate a person/group responsible, or a specific subprocess. Unlike swimlane activity diagrams, a swimlane process map illustrates potential scenarios in a process that can result in more than one outcome. Process 2: the rounded rectangle is another shape used for processes. The Swim Lane Process Map is just one of the many tools used in Six Sigma, and it's particularly helpful for identifying and visualizing the steps involved in a process. Start diagramming a process using one of our swimlane diagram templates. For many indicating that two or more par- ties were involved in the step For. Productivity is measured as the ratio of inputs to outputs. Phases divide the steps vertically. You know, I like the process map as a tool to kind of level set for the project team. Using process mapping software, process maps show a series of events that produce an end result. • Process mapping is a vital step in understanding how your organization really carries out its work • Process mapping is as a catalyst for QI team discussions • Engaging people who do the work is essential toSwim Lane Flowchart Symbols. 2- Rahaf AlGhunaim 436000213. Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. It can help you to identify and track the different tasks that need to be completed, and it can also help you to visualize the dependencies between tasks. Or the swim lanes could be vertical and the process steps move from the top to bottom as time progresses. Draw a rectangle and write a brief description inside. These arrows will show the process flow from one swimlane to another. Alternatively, you can start the. Swim lanes can be used to simplify complex processes into easy steps. It can also be used by companies for looking at applications and choosing between potential candidates. However, using a purpose-built tool instead will make process management easier because:PK !í4Šú b [Content_Types]. It's quick, easy, and completely free. io. This cross-functional flowchart sample represents the payroll process mapping. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Identify the different stakeholders or departments involved in the process and create a. map a process within a document. Very fast video on how to create and use a Swim Lane Process Map A swim-lane flowchart is one type of process flowchart. The swim lane process map example "Payroll process" was drawn using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park. Start Visio. Top 4 Free Swimlane Diagram Templates. Thinking of the LinkedIn Learning on Operational Excellence' A swim-lane process map is used to: a). Remember, you’ll need to use specific shapes and text. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Recruiting is the process of attracting, screening, selecting, and onboarding qualified candidates. Swim lanes, a type of workflow map, can be helpful in clarifying the responsibilities of each care team member, a key part of Key Driver 4: Create and. Hypertension Process 26 27 Swim Lane Process Maps. <br>The swim lane business process map template for. What is a swim lane map? A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; however, a swim lane map places events and actions in "lanes" to delineate a. Listing out the key elements, however, is an important precursor to creating a more detailed process map. It could be anything from a customer order to a manufacturing process. Silo flowchart. You can change the orientation on the Cross-Functional Flowchart tab. Insert a shape in that container. It depicts the flow of a fast-food restaurant's operations. It is split into 4 swim lanes: customer actions, frontstage actions, backstage actions, and support processes. The diagram displays the connections and the handoffs between members' tasks, which helps you figure out the flaws and. However, a project swimlane differs from a typical flowchart in. Using swimlane diagrams to improve process flows Professionals who want to document any business process model or add an extra layer of clarity to process mapping can do so by creating a swimlane diagram. Create swimlanes. Putting it all together. Instead of documenting each step within a process flow, swim lane diagrams use swimmers (project team members) and horizontal or vertical lanes to show which tasks team members are responsible for. How to use the swimlane diagram template. SIPOC resembles a table or chart more than it does a map. Next, create your swimlanes by going to Insert > Shapes and selecting the Rectangle shape. Swim lane diagrams take the basic workflow diagram a step further. Like any other flowchart, it visualizes a process from beginning to end, using the metaphorical lanes of an actual swimming. 5- Raneem Alrashoud 437004461. An AS IS map shows a current state that can be improved, whereas a TO BE map shows the desired state of the process, which is often a hybrid of the best of the AS IS and the new future state. According to Munro, Ramu, & Zrymiak (2015), “Process maps and flowcharts enable a broader perspective of potential problems and opportunities for process improvement” (pg. The process map groups components into a distinct sequence, or lane, in the visual presentation of. Swim lane business process maps are the type of flow charts that show the organization structure. Step #4 – Defining the Individual Process Tasks. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Go to the Insert tab, click Shapes, and add a large rectangle to your slide. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Swim lanes is a technique used in process mapping to simplify the work procedure. In an example from our laboratory, the anatomic pathology sign-out workflow is presented as a diagram divided by lanes, with one lane for. Most swimlane diagrams look similar to a flowchart (representing. ” A swim lane map displays processes that are carried out for multiple roles across multiple stages. Using a Cross-Functional flowchart is a clear way of showing each team member’s responsibilities and how processes get shared or transferred. 1. More advanced applications of process mapping include its use as a tool to support partnership and engagement. The corresponding lanes each illustrate a theme or item, and so can be used to explain a process flow, stages of a project lifecycle etc. 8. By default, you'll start with 4 lanes, but you can easily add or remove lanes as needed. This framework gives you a broad,. maps, and then we'll dive into the swim lane diagram. process map b. Define the scope of a complex process. Click INSERT > Shapes, and point to a shape for a Screen Tip to see its essential purpose. Any activity can have only one performer. From the categories tab, choose a vertical or horizontal flowchart or rather, choose the right orientation for your swimlane diagram that serves your purpose. Various tools and features to facilitate brainstorming and strategic planning. Process mapping provides a structural analysis approach and a capability of delivering systematic outputs. Those tools allow us to document, analyze, improve, streamline and redesign business processes to. That’s why you need to know what a swimlane is in project management. The swim lane diagram first surfaced in the ’60s. 5- Raneem Alrashoud 437004461. Demonstrate the tasks to be undertaken by a group os stakeholders. The process owners that use BPR should always feel that the process can be performed a little better than it currently is. The powerful swimlane diagram software comes with a rich set of swimlane diagram templates and symbols. Terms in this set (33) define the goals of the improvement activity. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. 3. Share. This type of flowchart can also be used by companies to ensure orders are shipping in a timely manner. After you add a department, you can add a phase. A more detailed workflow is illustrated in Figure 2 using a swim-lane format with an emphasis on roles. 2. Support all students involved in the situation 4. A process map must detail the “what”, “when”, “who”, “why”, “where” and point to the “how”. [1] Their method of diagramming allows you to quickly and easily plot and trace processes and, in particular, the interconnections between departments and teams. What are cross functional flowcharts. On you next project, try using swim. Swim lane maps are used to defining of the process bottlenecks and overloaded resources.